Contact Us

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Overview

Contact Us

The Estée Lauder Companies is a global organization with wholly-owned or majority-owned and operated offices in more than 50 countries. Contact information is organized in two sections: Global Contacts are for corporate, investor and general media inquiries. Regional Contacts are for consumer care questions and for local media and business inquiries.

Answers to frequently asked questions can be found in our FAQ section at the bottom of the page.

You can also contact us here.

Global Contacts

Are you a journalist looking to contact The Estée Lauder Companies or one of our brands? Are you an investor? Find your contacts here.

Corporate Contacts

The Estée Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153
Tel: 212-572-4200

Investor Contacts

Dennis D'Andrea
Vice President, Investor Relations
ddandrea@estee.com
Tel: 212-572-4384

Eleanor F. Powell
Executive Director, Investor Relations
epowell@estee.com
Tel: 212-572-4088

The Estée Lauder Companies Inc.
Investor Relations Department
767 Fifth Avenue
New York, NY 10153
irdept@estee.com
Tel: 800-308-2334

Corporate Media Contacts

Alexandra Trower
Executive Vice President, Global Communications
mediarequests@estee.com
Tel: 212-572-4430

Marianne Diorio
Senior Vice President, Global Brand Communications
mediarequests@estee.com
Tel: 212-572-4433

Brand Media Contacts

Select a brand
  • AERIN Beauty
  • Aramis
  • Aveda
  • Bobbi Brown
  • Bumble and bumble.
  • Clinique
  • Darphin
  • DKNY Fragrances
  • Donna Karan Cosmetics
  • Editions de Parfums Frédéric Malle
  • Ermenegildo Zegna Parfums
  • Estée Lauder
  • GLAMGLOW
  • Jo Malone London
  • Kilian
  • Kiton
  • La Mer
  • Lab Series
  • Le Labo
  • M·A·C
  • Michael Kors Beauty
  • Origins
  • RODIN olio lusso
  • Smashbox
  • Tom Ford Beauty
  • Tommy Hilfiger Toiletries
  • Tory Burch Beauty

Consumer Care Contact

Regional Contacts

For consumer questions or comments relating to products, and for local media and business inquiries, please select from the country list below to find a regional Estée Lauder Companies representative.

Select a Country
  • Argentina
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Israel
  • Italy
  • Japan
  • Korea
  • Malaysia
  • Mexico
  • New Zealand
  • Peru
  • Phillipines
  • Poland
  • Portugal
  • Russia
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Kingdom
  • Ukraine
  • United Arab Emirates
  • USA
  • Venezuela
  • Vietnam

Consumer Care

Corporate Contacts

Main Office

San Martin 323, 14th Floor
Buenos Aires, Argentina

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Pty. Ltd.
165-175 Mitchell Road
Erskineville
NSW 2043 – Australia
Tel: 1-612-9381-1329
Fax: 612-9662-3677

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Cosmetics GmbH,
IZD Tower, Wagramerstrasse 19, 20 FL
1220 Vienna – Austria
Tel: 43-1-534-2011
Fax: 43-1-534-2034

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Cosmetics NV/SA
Airport Plaza – Kyoto Building
Leonardo Da Vincilaan 19
1831 Diegem, Belgium
Tel: +32 2 716 85 11
Fax: +32 2 725 53 70

Consumer Care

Corporate Contacts

Main Office

ELCA Cosmeticos
Avenida Das Nacoes Unidas, 11.541
08° Ander CJ 81 E 82
Edificio Biep – Brooklin Paulista,
Sao Paulo – SP
CEP: 04578-907
Tel: 5511-3143-5500

Consumer Care

Corporate Contacts

Main Office

2E, Ivan Geshov Blvd., BC Serdika, fl.4
Sofia, Bulgaria

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Cosmetics Ltd.
130 Bloor Street West
Suite 801
Toronto, Ontario
M5S 1N5 Canada
Tel: 1-416-413-5250
Fax: 1-416-413-5293

Consumer Care

Corporate Contacts

Main Office

Avda. Isidora Goyenechea N° 2800 Piso 11 Oficina 1102 Las Condes Santiago de Chille, 8320000
Tel: 5622-4312-100

Consumer Care

Corporate Contacts

Main Office

ELCA (Shanghai) Cosmetics, Ltd.
38F, The Center
989 Chang Le Road
Shanghai, 200031
China
Tel: 8621-6120 -8999
Fax: 8621-5407-5515

Consumer Care

Corporate Contacts

Main Office

Estée Lauder CZ, S.R. O.
Ovocny Trh 2
110 00 Praha 1
Czech Republic
Tel: 420-22422-2919
Fax: 420-22422-2938

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Cosmetics A/S
Delta Park 37, 2 floor
DK-2665 Vallensbaek Strand – Denmark
Tel: 45-36-394400
Fax: 45-36-394499

Consumer Care

Corporate Contacts

Main Office

Estée Lauder S.N.C.
48 Rue Cambon, 75001
Paris, France
Tel: 33-1-400-68900
Fax: 33-1-40063724

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Companies GmbH
Leopoldstrasse 256
D-80807 Munich – Germany
Tel: 49-89-23686 – 0
Fax: 49-89-23686 – 111

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Hellas S. A.
Tzavella 67 & Messoghion Ave.
Halandri GR-152 31,
Athens, Greece
Tel: 30-210-678-6100
Fax: 30-210-677-6444

Consumer Care

Corporate Contacts

Main Office

Estée Lauder (H.K.) Ltd.
33/F, Tower 2
The Gateway, Harbour City
Tsimshatsui, Kowloon
Hong Kong
Tel: 852-2378-0600
Fax: 852-2317-6169

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Trading Ltd.-Budapest V
Október Huszonharmadika u 8-10
1117
Budapest, Hungary
Tel: 36-1-411-2060
Fax: 36-1-266-7827

Consumer Care

Corporate Contacts

Main Office

ELCA Cosmetics Pvt Ltd
#302, 3rd Floor, Nirman Kendra,
Dr. E. Moses Road, Famous Studio Lane
Mahalaximi, Mumbai 400 011 – India
Tel: +91-22-61479800
Fax: +91-22-61479898

Consumer Care

Corporate Contacts

Main Office

Elcalil Ltd.
4 Hanechoshet St., Ramat Hachayal
Tel-Aviv 69710 – Israel
Tel: 972-3-6445820
Fax: 972-3-644-5821

Consumer Care

Corporate Contacts

Main Office

Estée Lauder S.r.L.
Via Turati 3
Milano 20121 – Italy
Tel: 39-02-63771
Fax: 39-02-6570806

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Group Companies K.K.
Sanno Park Tower 24F
11-1 Nagatacho, 2-chome
Chiyoda-ku, Tokyo 1100-6161 – Japan
Tel: 813-5251-3200
Fax: 813-5251-3218

Consumer Care

Corporate Contacts

Main Office

ELCA Korea Ltd.
9th Fl. Meritz Tower
825-2, Yeoksam-Dong, Kangnam-Ku
Seoul 135-080 – Korea
Tel: 82-2-3440-2600
Fax: 82-2-3440-2659

Consumer Care

Corporate Contacts

Main Office

Suria Meriang Sdn Bhd
Suite 18.01, Level 18
Centrepoint South, The Boulevard
Mid Valley City, Lingkaran Syed Putra
59200 Kuala Lumpur – Malaysia
Tel: 603 2092 6000
Fax: 603 2287 3180

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Cosmeticos, S.A. DE C.V
Prado Sur No. 230- 3er Piso
Col. Lomas de Chapúltepec
11000 México, D.F. – México
Tel: 5255-91786500

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Companies
P.O. Box 12-737
Penrose, Auckland – New Zealand
Tel: 649-270-7716
Fax: 649-270-7784

Consumer Care

Corporate Contacts

Main Office

Av. Manuel Olguín 211,
Santiago de Surco,
Lima, PE 33
Tel: 511-626-0620

Consumer Care

Corporate Contacts

Main Office

ELC Beauty, Inc.
2nd Floor, Oppen Building
349 Gil Puyat Ave
Makati City 1225 – Philippines
Tel: 48-22-464-9900
Fax: 48-22-464-9908

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Poland SP Z.O.O.
Postepu 21 b, 3rd floor
02-676 Warsaw, Poland
Tel: 351-21-358-5900
Fax: 351-21-352-0555

Consumer Care

Corporate Contacts

Main Office

Socosmet, Sociedade de Cosmetica, Lda.
Amoreiras Square
Rua Prof Carlos Alberto Mota Pinto 17-3A
1099-094 Lisbon – Portugal
Tel: 7-495-642-8225
Fax: 7-495-642-8230

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Companies LLC
Sadovnicheskaya Street, 82
Building 2, 5th Floor
115035 Moscow – Russia
Tel: 65-6438-0900
Fax: 65-6438-1200

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Cosmetics Pte, Ltd.
51 Merchant Road #02-02/09
Merchant Square
Singapore 058283
Tel: 27-11-516-3000
Fax: 27-11-516-3200

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Companies (Pty) Limited
4 Kyalami Boulevard
Kyalami 1685 – South Africa
Tel: 34-91-321-8000
Fax: 34-91-748-1250

Consumer Care

Corporate Contacts

Main Office

Estée Lauder S. A.
Polígono Industrial, Las Mercedes
C/Nanclares de Oca n°3
28022 Madrid – Spain
Tel: 41-44-283-9393
Fax: 41-44-283-9303

Consumer Care

Corporate Contacts

Main Office

Klarabergsvuadukten 70
Stockholm, Sweden
Tel: 886-2-8788-2368
Fax: 886-2-8788-1169

Consumer Care

Corporate Contacts

Main Office

Estée Lauder GmbH
Hardturmstrasse 11
Postfach 8031
Zurich – Switzerland

Consumer Care

Corporate Contacts

Main Office

ELCA, Inc. Taiwan
19F, No.9 Song Gao Road
Xin-Yi District
Taipei – Taiwan (R.O.C.)
Tel: 662- 624-6000
Fax: 662-636-1447

Consumer Care

Corporate Contacts

Main Office

ELCA (Thailand) Limited
990 Rama IV Rd., 20th Floor
Silom Bangrak
Bangkok 10500 – Thailand
Tel: +90 216 217 17 17
Fax: +90 216 217 17 77

Consumer Care

Corporate Contacts

Main Office

ELCA Kozmetik Limited Sirketi
Fatih Sultan Mehmet Mah
Balkan cad.
Casper Plaza N° 47 – Kat: 1
34770 Ümraniye, Istanbul -
Turkey
Tel: 0370 034 6918

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Companies
One Fitzroy
6 Mortimer Street
London W1T 3JJ – England

Consumer Care

Corporate Contacts

Main Office

Esplanadna, 20 Kiev, Ukraine
Tel: +971-4-299-5600
Fax: +971-4-299-5700

Consumer Care

Corporate Contacts

Main Office

Estée Lauder ME FZE
Office number 3066 (3rd floor)
Building 7WA (West Wing)
DAFZA
P.O. Box 54343
Dubai, U.A.E.
Tel: 212-572-4200
Fax: 212-527-3764

Consumer Care

Corporate Contacts

Main Office

Estée Lauder Companies International, Inc.
767 5th Avenue
New York, NY 10153
Tel: 212-572-4200

Looking for a discontinued product?

Consumers looking for discontinued products in the contiguous United States can read about our Gone But Not Forgotten program.

Consumer Care

Corporate Contacts

Main Office

ELCA Cosmeticos S.A.
Calle El Buen Pastor
Centro Elca – Boleita Norte
Apdo 76098, El Marques
Caracas – Venezuela
Tel: 84 8 3833 3242
Fax: 84 8 3833 3243

Consumer Care

Corporate Contacts

Main Office

Estée Lauder (Vietnam LLC)
Room 702, 7th Floor
Royal Centre Tower A
235 Nguyen Van Cu Street
Dist 1, Ho Chi Minh City – Vietnam
Tel: 582-122-070200
Fax: 582-122391912

Contact Form

To help us direct your inquiry to the right team, please tell us more about the nature of your question or request.

My question concerns:

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  • Investor Relations
  • Consumer Care
  • Media Relations
  • General Inquiries

FAQs

Find answers to frequently asked questions about The Estée Lauder Companies.

General FAQs
  • General FAQs
  • Investors
  • Products
  • Talent

Working for our Company

How many employees does The Estée Lauder Companies have?

At June 30, 2016, we had approximately 46,000 full-time employees worldwide (including demonstrators at points of sale who are employed by us).

How can I work for your Company?

You may view and apply for positions within our global corporate offices and field locations here. Representatives in our stores are hired by the stores in which they work.

Can I apply to more than one job?

Candidates are welcome to apply to any open opportunities of interest that fit their skills and experiences. Please note that candidates will only be considered and interviewed for one position at a time.

Do you sponsor work visas?

For those candidates requiring work authorization, we will consider on a case-by-case basis sponsoring visas for candidates who are offered a role at or above the Director level.

What can I expect from the interview process?

Our interview process is an opportunity for us to better understand your capabilities, experiences and career ambitions as well as assess cultural fit. Candidates who successfully match the profile of what we’re looking for in the role will be invited to interview, either by phone or in person. Interviews are conducted by Human Resources, Hiring Managers and Leaders. Our interview style consists of behavioral interviews that assess core competencies and cultural fit.

How can I be informed of new openings in my area of interest?

We encourage candidates to create a personal profile on The Estée Lauder Companies job sites. Within that profile, you are able to designate the areas of interest or specific functions where you would be interested in working. When new roles become available that match your preferences, our job posting system will automatically notify you.

Investing in our Company

Who owns The Estée Lauder Companies?

The Estée Lauder Companies is a publicly-traded, family controlled company.

What is the stock symbol for The Estée Lauder Companies Inc. Class A Common Stock and what stock exchange is the Company listed on?

The stock symbol is EL and it is listed on the New York Stock Exchange.

When was The Estée Lauder Companies’ initial public offering and at what price did it go public?

The Company went public on November 16, 1995 at a price of $26 per share (equal to $6.50 adjusted for stock splits).

What are The Estée Lauder Companies’ earnings release dates for the coming year?

Earnings release and conference call dates can be found in the Events & Presentations section on this site. Additionally, archives of past earnings conference calls can also be accessed.

When is the next Annual Meeting of Stockholders?

This information and more can be found on the Events & Presentations section on this site.

About our Products

How can I find out the ingredients of a product?

The ingredients in all of our products can be found on the packaging. If you are unable to find the ingredient listing for your product, contact us with the exact name and shade of the product you use or would be interested in using and we will send you the ingredient listing.

How can I find a product that has been discontinued?

If you are a consumer in North America, please visit our Gone But Not Forgotten page. For all other regions, contact us.

Why was my product discontinued?

Please know that the decision to discontinue a product is rarely an easy one, and the matter is always given significant thought and consideration, including analysis of purchasing patterns and also the latest technological advances.

Do your products contain parabens?

Read about our company's stance on Ingredients.

Do your products contain microbeads?

Read about our company's stance on Microbeads.

Are your products tested on animals?

Read about our company's stance on Animal Testing.

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The Estée Lauder Companies' Contact Us